Some advice concerning the forum
Posted: Tue Feb 10, 2015 1:16 am
				
				I came back to the forum after your recent video about users coming to the forum to be sure you get their advice.
In your recent video you talked about being able to ban entire households, IP addresses, and reporting them and such. This is only partially true.
I have ran forums over the years and had to deal with my fair share of trolls. The "professional trolls" can and do use various methods to sidestep most attempts at keeping them out. IP addresses can change and usually do change on a router restart (there are exceptions but generally speaking they do). Simply unplugging ones router, waiting a few minutes or so, then plugging it back in will give them a new IP address most of the time and whoever gets their old IP address can't visit your forum since you banned it. IP bans are generally only useful in certain situations. I once had a determined troll who used Asian proxy servers and throwaway email accounts to register new accounts just to waste my time and cause chaos in my forum. I ended up trying to ban a large number of "open proxy servers" but ended up giving up since there are hundreds of thousands of open proxy servers around the globe. I didn't want to ban whole IP ranges or ban all IPs from a given country (such as China where there appears to be a huge number of open proxy servers) since there may be legitimate users in said country.
The only thing I found to work (most of the time) is requiring registration with an email and requiring confirmation of said email, mixed with moderating the first 20 or so posts of new users, then making a judgement call after such, and having captchas. You should also always keep the forum software up to date and use solid security practices. This kept out most "trolls" as it required them to spend a lot of time just to be able to troll. A very determined troll will go through such and for them about all you can do is ban their account and wait for them to go through the registration and moderation process again. Generally you can tell a troll since it seems they can't contribute 20 or so useful and meaningful threads/posts in a row. I have yet to find any "non professional troll" that can do such. If one can and does, keep your eye on them as they could be trouble.
Again, I would advise against banning IP addresses or email providers (except maybe those that are made for throwaways such as mailinator.com). Such bans could keep legitimate users from your forum in the long run.
Concerning YouTube, I have been using YouTube since before Google took it over. It has always had issues but Google has really screwed it up. It still remains decent for video hosting and maybe making some money, but the comment system is garbage. I suggest continuing to suggest users use the forum for communications when possible. Maybe make a still frame at the end of the video for 10-15 seconds with the forum url and a note and include a link in the description. With time, the good users will migrate I'm sure. The trolls may follow but they can be managed easier with a forum than with YouTube.
			In your recent video you talked about being able to ban entire households, IP addresses, and reporting them and such. This is only partially true.
I have ran forums over the years and had to deal with my fair share of trolls. The "professional trolls" can and do use various methods to sidestep most attempts at keeping them out. IP addresses can change and usually do change on a router restart (there are exceptions but generally speaking they do). Simply unplugging ones router, waiting a few minutes or so, then plugging it back in will give them a new IP address most of the time and whoever gets their old IP address can't visit your forum since you banned it. IP bans are generally only useful in certain situations. I once had a determined troll who used Asian proxy servers and throwaway email accounts to register new accounts just to waste my time and cause chaos in my forum. I ended up trying to ban a large number of "open proxy servers" but ended up giving up since there are hundreds of thousands of open proxy servers around the globe. I didn't want to ban whole IP ranges or ban all IPs from a given country (such as China where there appears to be a huge number of open proxy servers) since there may be legitimate users in said country.
The only thing I found to work (most of the time) is requiring registration with an email and requiring confirmation of said email, mixed with moderating the first 20 or so posts of new users, then making a judgement call after such, and having captchas. You should also always keep the forum software up to date and use solid security practices. This kept out most "trolls" as it required them to spend a lot of time just to be able to troll. A very determined troll will go through such and for them about all you can do is ban their account and wait for them to go through the registration and moderation process again. Generally you can tell a troll since it seems they can't contribute 20 or so useful and meaningful threads/posts in a row. I have yet to find any "non professional troll" that can do such. If one can and does, keep your eye on them as they could be trouble.
Again, I would advise against banning IP addresses or email providers (except maybe those that are made for throwaways such as mailinator.com). Such bans could keep legitimate users from your forum in the long run.
Concerning YouTube, I have been using YouTube since before Google took it over. It has always had issues but Google has really screwed it up. It still remains decent for video hosting and maybe making some money, but the comment system is garbage. I suggest continuing to suggest users use the forum for communications when possible. Maybe make a still frame at the end of the video for 10-15 seconds with the forum url and a note and include a link in the description. With time, the good users will migrate I'm sure. The trolls may follow but they can be managed easier with a forum than with YouTube.
